Service Updates


We're always happy to help whenever we can.

In the first instance we would ask that you send us a WhatsApp, this way we can quickly ascertain if a support request is needed.

If a support request is necessary then please use our Support Request Page. You will have to create an account but once done you can login, create your support request and easily monitor the work being done to help you.

We also have a number of support articles available in our FAQs section that may be of help.

What Our Customers Think...

  • Everything We Need
    Geoff, Tenerife We got the TV & Internet package from Tenerife Telecom and are very happy.
  • Taking The Plunge
    Dave, Andalucia After years with Movistar we changed providers and should have done this years ago.
  • Happy Bunny
    Brian, Fuerteventura We saved 40 Euros a month just by switching, thanks for that!
  • Super Fast
    Sarah, Tenerife Thanks for getting my SIM card to me so fast, really appreciated.
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