Service Updates

Invoice Date & Payments

For fibre optic Internet & mobile services the invoice date is the 1st of the month. Payment normally comes out of your bank account a few days afterwards.

For rural 4G and UK TV services we invoice on the 14th of the month and the billing system requires payment by credit or debit card within 7 days of the invoice date to ensure continuation of services.

What Our Customers Think...

  • Everything We Need
    Geoff, Tenerife We got the TV & Internet package from Tenerife Telecom and are very happy.
  • Taking The Plunge
    Dave, Andalucia After years with Movistar we changed providers and should have done this years ago.
  • Happy Bunny
    Brian, Fuerteventura We saved 40 Euros a month just by switching, thanks for that!
  • Super Fast
    Sarah, Tenerife Thanks for getting my SIM card to me so fast, really appreciated.
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